— Written by Captain Tony Pedraja
It has now been three years since I started my career with INTERMARINE and working with this team has been a very fullfilling experience. Having worked in the marine industry as a self-employed Captain for the past 19 years, I was a bit nervous to transition into a role with an industry leader such as InterMarine.
I knew that any this change would present its own set of challenges, but from day one I realized that this company is operated by true professionals under the direction of General Manager Rick Dubois and co-owners Patrick Galipeau and Luc Thibault.
The staff at Intermarine, from yard crew to boat washers and marine techs, are all glad to be here and happy with the way they are treated. Sure there are hurdles here just as in any company, but it is easy to have a positive attitude knowing that management and coworkers are always willing and able to jump in and save the day for, or with you. From Techs jumping in to help troubleshoot an engine, to a a fellow captain going that extra mile to make sure our customer gets his/her boat back in time for the weekend. Our team is highly dedicated to pleasing our customers to the best of our ability.
The boats we represent come from quality time-tested manufacturers, but as we all know, not all boats are perfect, especially for those that reside in this tropical environment, but I am continually reminded that I made the right decision when speaking with our customers and seeing how pleased they are with their newly purchased boats and our ability to serve their needs. In fact, I receive calls just about every day and weekends from customers asking a variety of questions such as if we have any captains available for a cocktail cruise, fun destinations in the Florida Keys, good snorkeling spots, or if the weather is good for a Bimini crossing….and the infamous “why won’t my boat start!!!” (engines will not start if in gear).
One of my favorite things about my job is meeting and getting to know our customers. Many have become friends and often we go boating together, rafting up at sandbars or taking weekend trips to Bimini or the Florida Keys. My friends constantly say that I am very lucky to have a job that involves working with a great team, running boats and making new friends. I am very lucky indeed.
Capt. Tony Pedraja